SHIPPING/PAYMENT POLICIES

Please read the following info::::::::::

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Shopping on-line from kirkscubagear.

Shopping was sometimes hectic in the past because it involved travelling from store to store, but online purchases are convenient and save time and energy.

Online shopping with kirkscubagear also saves you money. The one drawback of online shopping is the waiting for your order, which can take up to two/two and a half weeks. On occasion, the product is temporarily “out of stock” or back-ordered from the manufacturer. If you cannot wait, you will receive a refund.

Product specifications, colors, sizes and other options may be changed by my suppliers without notice. In addition, product availability may change without notice and products may be discontinued without advance notice.

Although I make every effort to ensure that all the products shown on my website are available, I cannot guarantee every item’s availability.

Kirkscubagear’s online business does not stock products, but orders are filled quickly.

My business is an e-commerce, online business. My products come directly from the manufacturers, their distribution centers or suppliers. This policy of eliminating various distribution links allows me to save my customers money. I am committed to bringing you the best products at real discount prices. kirkscubagear is dedicated to making your shopping experience satisfying and convenient. I want to earn your trust, loyalty and repeat business.

HOW TO ORDER:

Complete the check-out for Scuba Max products. Any product with a check out button can be processed and "checked-out' through the site. All other products require a Pay Pal invoice from kirkscubagear. They include Oceanic, Mares, Zeagle, TillyTek Lights, Dive Rite, Tilos, X-Cel and Microbial mouthpiece. Any product(s) can be invoiced through Pay Pal for your convenience. Special sales promotions will be explained. No C.O.D accepted. Cheques/e-cheques will be accepted, however the cheque must clear before the order is processed. This will slow up your order.

For United States customers there is ground shipping via UPS and Fed Ex while USPS or FedEx are used for Canadian customers. All taxes/duty (if applies) are the responsibility of customers. Yes I will ship outside of the U.S. and Canada---shipping is via USPS for overseas orders!!!!

DISCLAIMER::::kirkscubagear may change the shipping method that was requested by the customer.

30 day money back guarantee!!! (less return shipping)

Questions? e-mail Kathy @ diverdown@kirkscubagear.com

Or call 519-641-4948 (leave a message)

RETURN POLICIES!!!!

Returns will be accepted under two (2) conditions. (1) If the product is defective or (2) the wrong item was shipped (and the mistake was made by my distributors), the customer will not be charged for return shipping costs. (refund purchase price + shipping) I encourage customers to pay close attention to fitting charts to avoid returns for reason of fit. But if an item must be returned because it does not fit properly (or you are unhappy with your purchase), it must be returned to me, Kathy @ kirkscubagear. (refund purchase price only) Email me at diverdown@kirkscubagear.comfor details on the returning of goods. If the product is returned for any other reason than stated in the above paragraph, the customer is responsible for return shipping charges. Products must be returned in their original packing box and include all related literature. Returns will not be accepted if the product is damaged (by the customer) or appears to have been used.

SCUBAMAX and INNOVATIVE product payments are completed at the "check-out". All other products ::::::::::::: OCEANIC, TILOS, ZEAGLE, TILLYTEK LIGHTS, PINNANCLE and MARES require a pay pal invoice. E-mail Kathy @ diverdown@kirkscubagear.com for an invoice from Pay Pal.

Confusion????? just e-mail me, I am always happy to assist---Kathy